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Frequently Asked Questions

For further enquiries that are not covered here, kindly contact us here ˙ᵕ˙


1. How long will free shipping take to reach me? 

SingPost Basic Mail is free on all local orders.

This method of shipping takes 3-5 working days and tracking is unavailable.

We will not be responsible for any delays or lost items.​

2. Other shipping methods? 

SingPost Registered Mail takes 2-4 business days. Tracking is available.

3. What happens if I have not received my order after 5 days? 

For Basic Mail, delays of a few days may be normal. You may send an enquiry to SingPost via this website

Kindly reach out to us if you need any assistance and we will gladly help you as best as we can ˙ᵕ˙

/Custom Work

1. Do you offer customized work? 

Yes! We offer customized portraits for weddings, birthdays or other events on our website. Kindly add to cart and we will reach out to you for more details.

Do note that custom work is subject to availability, style and discretion of artist. 

2. How much would customized paintings/illustrations cost? 

Price will depend highly on type, size, number of elements that is required. Kindly drop us an enquiry here and we will be happy to provide you with a quote. ˙ᵕ˙

3. How long do customized work take? 

Lead time required is 4-6 weeks. Further details will be conveyed to you during the planning stages (where we will discuss details required and estimated quotations). 

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